EU set to increase refund threshold for online purchases

EU set to increase refund threshold for online purchases

The European Union looks set to increase the cost threshold for consumers who wish to get their money back if they have had a bad online experience with a retailer in another EU State.

The threshold for making a "small claim" is to rise from €2,000 to €10,000.

Ciara Eustace of the EU Commission says this, when implemented, will be good for consumers and small business operations.

"The new procedure will increase the threshold of a small claim; the minimum threshold was €2,000 and it has now been increased to €10,000," she said.

"The new procedure will also cap the cost of court fees at 10% of the cost of the claim - and also make it easier for consumers and SMEs to make a claim across EU borders."

More in this Section

Stop right now: Tesco removes Mel B advert in UK following Spice Girl’s complaintStop right now: Tesco removes Mel B advert in UK following Spice Girl’s complaint

Uber CEO expresses regret over comments about journalist’s murderUber CEO expresses regret over comments about journalist’s murder

UK economy ‘spluttering’ despite return to growth, say analystsUK economy ‘spluttering’ despite return to growth, say analysts

Brexit blamed as optimism among Irish businesses falls to nine-year lowBrexit blamed as optimism among Irish businesses falls to nine-year low


Lifestyle

Helen O’Callaghan on the dangers of products high in caffeine.The dangers of energy drinks full of sugar

When bride-to-be Alma Clohessy enlisted her mother Rita’s help in planning her wedding, they made the most of every precious moment together.Wedding of the Week: 'It was the best, yet most emotional day of my life'

As you may be aware, new rules around motor insurance documentation have been introduced. The rules are aimed at improving transparency for consumers but a broker is warning they may have unintended consequences and could cause some confusion among policy holders.Drive a hard bargain for better car insurance

When Peter Ryan lost 90% of his vision in his early 20s, his readjustment was emotionally painful, but maturing, says Helen O’CallaghanA new way of seeing the world: Peter Ryan talks about losing 90% of his sight in his early 20s

More From The Irish Examiner