KBC expands retailing division

KBC bank has become the first bank to expand its retailing locations in Ireland since the crash.

The Belgian bank opened a flagship retail office in Dublin city centre yesterday and has announced plans to open further branches in Cork, Limerick, Athlone and Belfast.

CEO of KBC Bank Ireland, John Reynolds, said the Dublin office is the first phase of an expansion programme that will see the bank invest in retail locations in a number of cities in Ireland in the coming years.

“We have ambitious plans to grow our business and the opening of our new Dublin retail office is an exciting and important step in our drive to offer real choice to customers in Ireland. Our focus is on being a leading retail bank, providing attractive savings, mortgage and other financial services to consumers,” he said.

In order to meet increasing customer needs, the bank has added over 100 employees in Ireland in 2012. The opening of its new retail location is a reflection of the increase in new customers joining the bank.

KBC has built a strong base of deposit customers in Ireland and, based on this, they believe that there is an appetite here for the bank’s products.

“Over the past 18 months we developed a range of deposit products, such as Interest Upfront, Top Up and Smart Access, which are attractive to savers.

“We’ve grown our deposit book by over €1bn and have won over 20,000 new customers in 2012. We have a very solid customer base from which we can grow our business,” he said.

Mr Reynolds was also keen to point out that the bank has been operating in Ireland for 40 years, employing 700 people.

“As we approach 40 years in Ireland, these developments reflect our belief in Ireland as a place to do business and our confidence in being a real competitive alternative in the market for Irish consumers.

“We have a sizeable business here, and provide valuable employment to over 700 people,” he added.

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