‘Calibre of workers’ key to Ebay creating 450 jobs

Online auction site Ebay has announced 450 jobs in its operations centre in Dundalk to service its European customer base.

They are in addition to the 1,000 jobs announced by PayPal last year, which are also located in Dundalk. The Ebay roles will be in customer services, sales, and compliance.

The senior director of Ebay customer experience for the UK, Ireland, and the rest of Europe, Gary Hagel, said the reason they were expanding in Ireland was the calibre of workers available here.

“Ireland is a centre of excellence for our global customer experience function and the country provides a highly skilled workforce for Ebay, with the required technical and language skills, an attractive research environment, and proven track record on delivery.” he said.

IDA Ireland chief executive Barry O’Leary said the decision to locate in Ireland was a sign of the confidence multinationals have in the country.

“The announcement of a further investment by Ebay Inc in Ireland demonstrates Ireland’s capability at the core of the digital economy and further secures our reputation as the internet capital of Europe. The scale of the investment in a key regional location is a strategic win for Ireland and it demonstrates the confidence a global leader such as Ebay has in Ireland,” he said.

The jobs are expected to have a knock-on effect on the local economy as each job created should result in a corresponding job in the traditional economy.

Jobs Minister Richard Bruton said: “Every job that is created by a multinational company in Ireland creates approximately one extra job elsewhere in the domestic economy — in supply companies, retail, and other services.

“Key to the Government’s plans for jobs and growth is seeking to attract more jobs and investment from the strong base of world-leading multinationals we have built in Ireland.”

Taoiseach Enda Kenny said that following on from the successful negotiations on the promissory note deal, he expected more multinationals to locate to Ireland.

“The fact that global technology leaders like Ebay and PayPal are expanding their operations here shows that we have the local talent pool, infrastructure, and business environment to attract high-quality investments,” he said.

“Last week’s agreement on bank debt will lead to further investment as confidence in the Irish economy continues to grow which is good for jobs and recovery.”

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